When buyers ask AI about live chat software, Tidio Customer Support Software is named in 3 of 6 answers.
We put 6 real buyer questions to ChatGPT and Gemini and read every answer. Zendesk is named more often.
AI names Tidio Customer Support Software in 3 answers, but ties it to no single idea yet.
Read from the 3 answers that named Tidio Customer Support Software.
Once AI starts naming you, this is where you see what it says. The full report shows what competitors are praised for.
Tidio Customer Support Software is second. Zendesk is named more often.
Top brands named across the same 6 answers, ranked by share of answers. Average position is where each brand lands in the answer.
- 01 Zendesk 67% #4.8
- 02 Tidio Customer Support SoftwareYou 50% #4.0
- 03 Zoho 50% #1.3
- 04 Gupshup 50% #3.0
- 05 Yellow.ai 50% #3.3
- 06 Haptik 50% #3.7
Buyers asked. AI answered. Tidio Customer Support Software was not in it.
Two of the 3 questions where AI recommended other brands. The full report lists every one, with the answer AI gave.
Tidio Customer Support Software loses most when buyers are asking which brand to buy.
All 6 answers, grouped by what the buyer was trying to do. The full report shows which gaps to close first, and how.
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Asking which brand to buy0 of 2
-
Asking for someone like them0 of 1
-
Shopping for a specific need1 of 1
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Deciding what to look for1 of 1
-
Comparing brands1 of 1
recommending others
- Which of the 15 websites to get Tidio Customer Support Software onto first
- The questions to win, in the order to win them
- What to publish on Tidio Customer Support Software's own site and Instagram
We read 6 answers. You have seen two of them.
The rest stays sealed until you open the full report: every brand AI named, every answer word for word, and what to change.
Seven posts, scored on five things.
Read from their seven most recent posts. Each one is scored out of 100 below, with what we saw behind the number.
- 01Visual identity
- 02Hook strength
- 03Format range
- 04Captions & CTAs
- 05Cadence
Where the feed is strong, and where it leaks.
Scores are relative to the posts analysed, not to competitors. That comparison is in the full report.
A 6-colour palette held across 7 posts (consistency 0.23). Recurring marks: data-driven framing, brand-aligned color palette.
Your best post earns 1.1% engagement; the median post 0.2%. The one that landed opened with “statistical findings”.
5 of 5 posts are images. reels and carousels untested.
0 of 5 captions ask the reader to do anything. 0 hashtags per post. 148 words on average.
5.8 posts a week between 15 Apr and 21 Apr. A daily rhythm, sustained. Reach is the constraint, not output.
Your best post earned 22× the engagement of your weakest.
Ranked by engagement rate. What each one did differently is read from the frame and the caption.
All 5 posts, by engagement rate.
One bar per post, in the order they went out. Hover a bar to see its date and rate.
“statistical findings”, 1.1% ER.
“hook_type”, 0.0% ER.
Educational posts average 0.4%, promotional posts 0.3%: 1.5× apart.
What makes a post recognisably yours.
Extracted from the frames and captions, not from a brief.
Look
grid/diagram with infographic panels and text overlays
Voice
“brand voice”
Recurring marks
- 01data-driven framing
- 02brand-aligned color palette
- 03trust and transparency messaging
- 04human-in-the-loop emphasis
What the accounts competing for your audience are doing that you are not.
The scorecard tells you where you stand. The full report tells you against whom, and what to post next week.
See everything else Nayavo doesWhen buyers ask AI about live chat software, Tidio Customer Support Software is named in 3 of 6 answers.
Tidio Customer Support Software is second. Zendesk is named more often.
- 01 Zendesk 67% #4.8
- 02 Tidio Customer Support Software YOU 50% #4.0
- 03 Zoho 50% #1.3
- 04 Gupshup 50% #3.0
- 05 Yellow.ai 50% #3.3
- 06 Haptik 50% #3.7
Buyers asked. AI answered. Tidio Customer Support Software was not in it.
Every kind of question, and how often AI named you.
- Asking which brand to buy0 of 2
- Asking for someone like them0 of 1
- Shopping for a specific need1 of 1
- Deciding what to look for1 of 1
- Comparing brands1 of 1
We read 6 answers. You have seen two.
Seven posts, scored on five things.
Visual identityPalette, layout, marks 23
A 6-colour palette held across 7 posts (consistency 0.23). Recurring marks: data-driven framing, brand-aligned color palette.
Fix in full reportHook strengthBest post vs. median 18
Your best post earns 1.1% engagement; the median post 0.2%. The one that landed opened with “statistical findings”.
Hook formulasFormat rangeReel · Carousel · Image 20
5 of 5 posts are images. reels and carousels untested.
Formats to testCaptions & CTAsAsks, hashtags, length 10
0 of 5 captions ask the reader to do anything. 0 hashtags per post. 148 words on average.
CTA templatesCadencePosts per week 95
5.8 posts a week between 15 Apr and 21 Apr. A daily rhythm, sustained. Reach is the constraint, not output.
Best posting windowsYour best post earned 22× the engagement of your weakest.
#1 · 1.1%
grid/diagram with infographic panels and text overlays
“brand voice”