When buyers ask AI about ecommerce software, BigCommerce is named in 2 of 6 answers.
We put 6 real buyer questions to ChatGPT and Gemini and read every answer. No brand is named more often.
AI names BigCommerce in 2 answers, but ties it to no single idea yet.
Read from the 2 answers that named BigCommerce.
Once AI starts naming you, this is where you see what it says. The full report shows what competitors are praised for.
BigCommerce leads. Salesforce Commerce Cloud is next.
Top brands named across the same 6 answers, ranked by share of answers. Average position is where each brand lands in the answer.
- 01 BigCommerceYou 33% #2.0
- 02 Salesforce Commerce Cloud 33% #3.0
- 03 Gorgias 33% #6.0
- 04 Klaviyo 33% #6.5
- 05 Shopify 33% #8.5
- 06 Akeneo 17% #1.0
Buyers asked. AI answered. BigCommerce was not in it.
Two of the 4 questions where AI recommended other brands. The full report lists every one, with the answer AI gave.
BigCommerce loses most when buyers are shopping for a specific need.
All 6 answers, grouped by what the buyer was trying to do. The full report shows which gaps to close first, and how.
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Shopping for a specific need0 of 1
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Deciding what to look for0 of 1
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Comparing brands0 of 1
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Asking which brand to buy1 of 2
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Asking for someone like them1 of 1
recommending others
- Which of the 28 websites to get BigCommerce onto first
- The questions to win, in the order to win them
- What to publish on BigCommerce's own site and Instagram
We read 6 answers. You have seen two of them.
The rest stays sealed until you open the full report: every brand AI named, every answer word for word, and what to change.
Seven posts, scored on five things.
Read from their seven most recent posts. Each one is scored out of 100 below, with what we saw behind the number.
- 01Visual identity
- 02Hook strength
- 03Format range
- 04Captions & CTAs
- 05Cadence
Where the feed is strong, and where it leaks.
Scores are relative to the posts analysed, not to competitors. That comparison is in the full report.
A 6-colour palette held across 7 posts (consistency 0.52). Recurring marks: consistent use of text overlays, professional studio-quality visuals.
Your best post earns 0.0% engagement; the median post 0.0%. The one that landed opened with “Picture this: You sell in packs of 10.”.
3 carousels, 1 image, 1 reel across 5 posts.
4 of 5 captions ask the reader to do anything. 0–1 hashtags per post. 65 words on average.
1.7 posts a week between 16 Oct and 5 Nov.
Your best post earned 5.7× the engagement of your weakest.
Ranked by engagement rate. What each one did differently is read from the frame and the caption.
All 5 posts, by engagement rate.
One bar per post, in the order they went out. Hover a bar to see its date and rate.
“Picture this: You sell in packs of 10.”, 0.0% ER.
“Your customers know their problem. But do they know your pr…”, 0.0% ER.
Product showcase posts average 0.0%, promotional posts 0.0%: 1.8× apart.
What makes a post recognisably yours.
Extracted from the frames and captions, not from a brief.
Look
Professional and clean visuals with centered composition and occasional use of the rule of thirds.
Voice
“Professional, concise, and solution-oriented with a focus on addressing customer pain points and showcasing solutions.”
Recurring marks
- 01consistent use of text overlays
- 02professional studio-quality visuals
- 03clear and bold messaging
What the accounts competing for your audience are doing that you are not.
The scorecard tells you where you stand. The full report tells you against whom, and what to post next week.
See everything else Nayavo doesWhen buyers ask AI about ecommerce software, BigCommerce is named in 2 of 6 answers.
BigCommerce leads. Salesforce Commerce Cloud is next.
- 01 BigCommerce YOU 33% #2.0
- 02 Salesforce Commerce Cloud 33% #3.0
- 03 Gorgias 33% #6.0
- 04 Klaviyo 33% #6.5
- 05 Shopify 33% #8.5
- 06 Akeneo 17% #1.0
Buyers asked. AI answered. BigCommerce was not in it.
Every kind of question, and how often AI named you.
- Shopping for a specific need0 of 1
- Deciding what to look for0 of 1
- Comparing brands0 of 1
- Asking which brand to buy1 of 2
- Asking for someone like them1 of 1
We read 6 answers. You have seen two.
Seven posts, scored on five things.
Visual identityPalette, layout, marks 52
A 6-colour palette held across 7 posts (consistency 0.52). Recurring marks: consistent use of text overlays, professional studio-quality visuals.
Fix in full reportHook strengthBest post vs. median 29
Your best post earns 0.0% engagement; the median post 0.0%. The one that landed opened with “Picture this: You sell in packs of 10.”.
Hook formulasFormat rangeReel · Carousel · Image 89
3 carousels, 1 image, 1 reel across 5 posts.
Formats to testCaptions & CTAsAsks, hashtags, length 59
4 of 5 captions ask the reader to do anything. 0–1 hashtags per post. 65 words on average.
CTA templatesCadencePosts per week 43
1.7 posts a week between 16 Oct and 5 Nov.
Best posting windowsYour best post earned 5.7× the engagement of your weakest.
#1 · 0.0%
Professional and clean visuals with centered composition and occasional use of the rule of thirds.
“Professional, concise, and solution-oriented with a focus on addressing customer pain points and showcasing solutions.”